- Our Purpose
- Facts and Figures
- Company History
- Carlson Credo
- Board of Directors
- Management Team
- Company Structure
- Media Inquiries
- Media Contacts
- Media Accommodations
- Image Library
- Carlson Rezidor Hotel Group Newsroom
T.G.I. Friday's® Requests Criminal Investigation Regarding Recent Snake Head Incident
Carrollton, TX | May 08, 2009
Earlier today, T.G.I. Friday's requested a criminal investigation with the New York State Police into the product tampering that occurred at their Clifton Park, New York T.G.I. Friday's restaurant on Sunday, May 3, 2009.
On the evening of Sunday, May 3, a guest claimed that a severed snake's head was served with his vegetables. "This is obviously something we took very seriously and we immediately pulled the product from all of our restaurants until an investigation could be completed," said Amy Freshwater, vice president of communication and public relations for Carlson Restaurants Worldwide, parent of T.G.I. Friday's.
As part of the investigation the object in question was sent to an independent laboratory for testing, and today the lab provided written confirmation that the object in question, a snake's head, was never cooked. It has been concluded that the snake's head was placed in the food at some point after the cooking process. "We don't know who was involved in this senseless act of product tampering, but we are cooperating fully with the authorities and will prosecute the individual or individuals involved to the fullest extent of the law." Freshwater continued, "Product tampering is a serious offense and impacts all restaurants, not just Friday's." At this time the police are investigating all possibilities of who was involved in this act.
Carlson Restaurants Worldwide Inc., the parent company of TGI Friday's Inc., is a privately held company owned by Minneapolis-based Carlson, a world leader in the hospitality, travel and marketing industries. As of May 2009, Carlson Restaurants Worldwide owns, operates, franchises or licenses approximately 1,000 restaurants in 60 countries. For more information, visit http://www.fridays.com.