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New year celebration as CWT wins renewal of EDF Travel Management contract until 2018
Amsterdam | January 14, 2014
Carlson Wagonlit Travel (CWT) today announced that it will continue to manage travel for EDF, a global leader in the energy industry with 167,000 employees across 25 countries, for the next four years, following an extensive RFP process.
After being awarded the contract, CWT was commended for its true understanding of the client’s needs, the quality of service offered by its Traveler Services division, and its innovative and flexible approach to future service configurations.
Bertrand Mabille, executive vice president, France and Mediterranean countries, CWT, added, “We’re thrilled that EDF has recognized the flexibility of our proposal, our high sense of customer focus and our innovation when awarding this business. Our clients are at the heart of everything we do, and we look forward to building on our already strong relationship and developing bespoke solutions to drive EDF’s savings objectives.”
The new contract will see CWT continue to manage the EDF Global Travel Program in France, Belgium, Italy and the UK, expanding its footprint throughout 2014. EDF has selected a single GDS, Amadeus, to fulfill transactions from one international service center, based in Saint Etienne, France. The unique and innovative solution is not only technology driven but also highlights the strength of CWT’s customer service which will continue to offer travel counselors who service offline EDF transactions – highlighting CWT’s harmonious combination of technology and service.
CWT is a global leader specialized in managing business travel and meetings and events. CWT serves companies, government institutions and non-governmental organizations of all sizes in more than 150 countries and territories. By leveraging both the expertise of its people and leading-edge technology, CWT helps clients derive the greatest value from their travel program in terms of savings, service, security and sustainability. The company is also committed to providing best-in-class service and assistance to travelers. In 2012, sales volume for wholly owned operations and joint ventures totaled US$27.7 billion. As part of its commitment to responsible business, CWT is a signatory of the United Nations Global Compact Ten Principles. For more information about CWT, please visit our global website at www.carlsonwagonlit.com. Follow us on Twitter @CarlsonWagonlit.
Carrie-Ann Cooper or Chloe Couchman
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